Shipping Policy
Free shipping coupons
Orders higher than 100 € destined to United States and Europe, and orders higher than 120 € destine to the rest of the world will receive a coupon with the same value as their purchase shipping costs to spend on the next purchase.
Order fulfillment:
Fulfillment time is the time it takes to make your product:
2-7 bus. days for apparel products (t-shirts, leggings, dresses, etc.)
2-5 bus. days for non-apparel products (posters, mugs, phone cases, etc.)
97.66% of our orders are shipped within 5 business days. More than 50% of our orders are shipped within 3 business days or fewer.
Here are our estimated shipping delivery times:
The orders are shipped immediately
after the order fulfillment is finished.
USA: 5 to 8 business days
Canada: 6 to 12 business days
World: 10 to 20 business days
You will automatically receive emails reporting the status of your order.
International shipping:
International shipments may incur customs fees. The customs policy is different
in each country, and the fee is usually based on a variety of factors like
weight, value, and size.
Damaged items:
The last thing we want is for you to be stuck with a damaged item. If an order
arrives damaged, then please get in touch with a photo within a week’s time!
Wrong size:
If you’re unhappy with the size you’ve received, first check that the size
stated on the garment matches the size stated on the sizing chart. Though rare,
it’s possible that the garment was mislabelled. Let us know and we’ll get you
sorted out.
If you’d like a different size, get in touch with us
at info@sarcasius.com and we’ll let you know what your next steps
are.
We do not take responsibility for customs fees.
Order never arrived:
If your order didn’t end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the
correct address. If the address was incorrect, we’d be happy to send you
another order to the correct address, however, it will have to be at your cost.
If the shipping address was correct, get in touch with us
at info@sarcasius.com
making sure you quote your order number. We’ll see what can be done.